🐾 Frequently Asked Questions (FAQ)

About WoofGear™ LED Collars

❓ What is the WoofGear™ LED Safety Collar?

The WoofGear™ LED Safety Collar is a waterproof, rechargeable light-up collar designed to keep your dog highly visible and safe during nighttime walks, outdoor adventures, and low-light conditions.

❓ Is the collar rechargeable?

Yes!
All of our collars are USB-rechargeable and come with a charging cable included in the package.

No batteries required.

❓ Is the collar waterproof?

Yes — the collar is fully protected against rain, splashes, and outdoor moisture.
Perfect for rainy weather or muddy walks.

(Not suitable for swimming or full water submersion.)

❓ How many lighting modes does it have?

Each collar offers 3 lighting modes:

✔ Steady Light
✔ Slow Flash
✔ Fast Flash

You can switch between modes with a single click.

❓ Can the collar be adjusted?

Yes!
Our collars fit all dog sizes and can be easily adjusted.

Some models are also cut-to-fit for perfect sizing.

❓ What sizes do you offer?

We offer different models with:

• Adjustable sizes (S / M / L)
or
• Universal cuttable size

Each product page includes a clear sizing chart.

❓ How long does the battery last?

A full charge typically lasts:

6–8 hours, depending on lighting mode.

❓ Is it comfortable for my dog?

Absolutely.
The collars are designed to be:

• Lightweight
• Flexible
• Soft on fur
• Pet-safe materials

Dogs quickly get used to wearing it.

❓ Can it be used for cats too?

Yes!
Many customers use our LED collars for cats, especially at night.

❓ How long is shipping?

• USA: 7–15 days
• Europe: 7–14 days
• Worldwide: 10–20 days

(Depending on location)

❓ Do you offer returns/refunds?

Yes — we offer 14-day money-back guarantee
if the product arrives damaged, defective, or not as described.

❓ How do I contact support?

Email us anytime:
📧 support@woofgearshop.com

Or through our Contact page.